Going the Extra Mile: The Role of Customer Service in Freight Brokerage
Freight brokers play a critical role in ensuring that shipments are transported efficiently and effectively, and good customer service is essential for building strong relationships between shippers and brokers. One of the biggest challenges facing shippers today is finding a freight broker that can meet their needs and provide the level of service they require. […]
SHINE @TIA CONFERENCE 2023
Hassan, and I had the privilege of attending our first TIA Conference in Orlando, Florida, in April. It was an unforgettable experience for both of us as we were thrilled to participate in such a large-scale event and represent Shine Logistics on a global platform. We were eager to learn and network throughout the conference. […]
Double Brokerage: The Menace that Plagues Our Industry
We are sure you have heard of the Double Brokerage. It’s the practice where a third-party logistics (3PL) provider brokers a shipment to another 3PL without disclosing it to the shipper or the carrier. Despite sounding harmless, double brokerage is a headache for businesses as it creates a lack of transparency. The shipper doesn’t know […]
